If you or your child are unable to attend any camp session, academy, class, or any other service provided by SUPERGYM'S, you must provide 24 hours advanced notice in order to receive a refund for your purchase. Refunds are granted as credit towards your SUPERGYM'S account and may be used only to purchase other services through SUPERGYM'S. We compensate our teaching/coaching staff based on projected numbers of attendees and in an effort to provide top quality service, we must honor this policy to discourage no shows and last minute cancellations. The industry standard is 12 hours cancellation notice, but in an effort to accommodate our valued customers, we have extended our deadline.